Please fix the glitch

I like this game and was happy to find another game that you had goals and expand on. Ive almost become addicted but now every time I try to make an item it kicks me out of the game. I have to reopen the app, which takes a long time. Then Im in the game for 5 seconds trying to make the item again and it does the same thing. So now I cant make anything which is pointless. Ive contacted support and nothing. No response, no fix, nothing. Im about to just delete it if not fixed soon.

Cmfjnj about Fashion City 2